How to implement a successful quality assurance program in your facilities
Continuous improvement requires ongoing evaluation, which is exactly where cleaning inspections come into play. As a cleaning services provider, inspections are a fundamental tool for evaluating services and communicating with customers/stakeholders. Your provider should have the knowledge and skills around quality assurance and building audits and provide their customers with the level of cleaning they deserve.
Advance Cleaning Contractors has multiple managers who have completed the ISSA CMI: Accredited Auditing Professional Certification and would like to provide a complementary, non-biased, audit of your building.
Tracking your facilities cleaning scores will provide you a reference point to measure improvement. Once a building or faculties manager has data to work from, we recommend Certified Workloading Specialist to provide opportunities for efficiency, innovation & balanced workload.
ISSA: AAP Certification
- Master the key concepts of auditing
- Develop technical skills needed to perform an audit
- Understand the key responsibilities from a provider and a customer perspective
- Implement successful and consistent communication plans
- Identify the root cause of quality assurance incidents and provide solutions
- Improve reporting skills and learn to apply technology
- Increase level of customers’ satisfaction whilst improving efficiency
- Understand where deficiencies come from and how to create solutions
- Reduce your operating expenses whilst increasing employee efficiency
- Provide added value and peace of mind to your clients because their facility is hitting a new level of cleanliness
AAP will hold quality assurance professionals to a higher standard, adding audits and documentation to the operation.
Please allow our management team to give your building an ISSA Audit at no charge. Contact us at office@advancetoledo.com or 888-315-5556
